Awarded contract

Records Information Management, Digital Solutions and Associated Services 2

Details

Value
£500,000,000
Duration
4 years
Topic
Software package and information systems
Published
23 February 2026

Tender description

This framework is for the provision of records information management, and digital solutions, covering a wide range of services, including: ● storage ● scanning (on demand and bulk) ● shredding, destruction and disposal ● digital workflow solutions ● hybrid mail, inbound and outbound mail and data entry services ● cloud based hosting (SaaS)solution ● 3rd party interim technical resources ● specialist records management services supporting Public Records Act (cataloging, listing, appraisal and selection, sensitivity review and record preparation services) ● NHS Preparation of Patient Record Preparation services The original Procurement identifier (OCID) of ocds-h6vhtk-0503c8 was published within the UK4 Tender notice on 22 August 2025 and this was replaced on 8 October 2025 with the following Procurement identifier (OCID) ocds-h6vhtk-05aa81 ## Contract award Title: Lot 1 - Records Information Management Services Lots: - Lot 1: Records Information Management Services ## Contract award Title: Lot 2 - Combined Digital Workflow, Cloud Based Hosting and Records Information Management Services Lots: - Lot 2: Combined Digital Workflow, Cloud Based Hosting and Records Information Management Services ## Contract award Title: Lot 3 - Full Management of National Health Service (NHS) Patient Records Lots: - Lot 3: Full Management of National Health Service (NHS) Patient Records (Off Site) ## Contract award Title: Lot 4 - Specialist Records Management Services Lots: - Lot 4: Specialist Records Management Services

Timeline

  1. Completed: Award date13 February 2026
  2. Completed: Award published23 February 2026
    Current notice
  3. Next: Contract expiry date4 March 2030in 3 years

About the buyer

The Government Commercial Agency (CCS) is the UK's central buying body, renamed from the Crown Commercial Service in April 2026. As CCS, it ran national buying agreements for public and non-profit bodies across the UK. Government departments and local authorities drew on it as a shared procurement route. Buyers reached suppliers through frameworks, dynamic purchasing systems, dynamic markets and catalogues. Suppliers paid a commission on sales rather than a fee to join.

Over the past 5 years, most of CCS's contract awards have been in business services, IT services and software and information systems.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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