Awarded contract

Provision of Payment Processing Gateway and Associated Services

Details

Value
£109,927
Duration
5 years
Topic
Software package and information systems
Published
27 February 2026

Tender description

Provision of a secure cloud-hosted payment processing gateway that automates the transmission of Direct Debit and BACS files to the banking network with associated reporting, auditing, support and maintenance. The Council has chosen not to split this tender into lots as the requirement is for a single, integrated payment processing gateway that must operate cohesively across multiple service areas. Splitting the contract would introduce unnecessary complexity and risk compatibility issues. ## Contract award

Timeline

  1. Completed: Award date4 December 2025
  2. Completed: Award published27 February 2026
    Current notice
  3. Next: Contract expiry date19 April 2031in 5 years

About the buyer

Leicester City Council buys as a local authority, advertising most opportunities through East Midlands Tenders, its regional supplier portal. Larger contracts appear on Find a Tender instead, where any supplier awarded a contract must also register from April 2026. Some contracts run through outside frameworks, including ESPO and the Government Commercial Agency. Suppliers apply to those bodies directly to become approved framework suppliers. A two-year procurement plan for 2026 to 2028 is published on the council's open data site. Supplier selection also weighs social value, such as local job creation and environmental impact, alongside price.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Leicester City Council's contract awards have been in transport services, construction work and software and information systems.

Relevant CPV codes

  • 48000000 · Software package and information systems

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Decision makers

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