Awarded contract

Provision of Accessibility Audit & Testing of DVLA's Digital Services

Details

Buyer: Driver and Vehicle Licensing Agency
Supplier(s): GB-CFS-173
Value: £72,640
Duration: 2 years
Topic: Auditing services
Published: 25 February 2026
Source: uk:contracts_finder

Tender description

With a focus now on accessibility, the Driver and Vehicle Licensing Agency (DVLA) are looking to put a contract in place to ensure that our Digital Services work for everyone, including users with disabilities, specific needs and those who require assistive technology. It is a legislative requirement, that all our online services need to be compliant with level AA of the Web Content Accessibility Guidelines (WCAG 2.2), in line with The Public Sector Bodies Part 2 (Websites and Mobile Applications) of the Accessibility Regulations 2018. The supplier will need to factor in any future updates and changes applicable to the guidance and regulations. DVLA needs to demonstrate that we have tested our services with all customers regardless of ability. This continues to be a mandatory requirement of the Government Digital Service (GDS) Standard Assessments, where any issues are resolved before the online service is moved into public beta.

Timeline

Completed: Award date15 February 2026
Completed: Award published25 February 2026
Current notice
Next: Contract expiry date14 February 2028in 17 months

About the buyer

The Driver and Vehicle Licensing Agency runs driver and vehicle registration services, and buys as a central government agency through a virtual procurement team shared across the Department for Transport family. Contracts Finder lists the agency's current and past goods and services opportunities. Much of its buying follows Cabinet Office guidance and pan-government arrangements for office solutions, temporary staff, travel and uniforms. Strategic contracts cover categories such as ICT, telephony, estates, print and mail, and enforcement work like wheel-clamping. The Commercial Services Group in Swansea handles supplier enquiries for the agency.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of Driver and Vehicle Licensing Agency's contract awards have been in IT services, software and information systems and business services.

Relevant CPV codes

79212000 · Auditing services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@driver-and-vehicle-licensing-agency.gov
Commercial Director	+44 •••• ••••••	••••••••@driver-and-vehicle-licensing-agency.gov
Procurement Manager	+44 •••• ••••••	••••••••@driver-and-vehicle-licensing-agency.gov
Category Lead	+44 •••• ••••••	••••••••@driver-and-vehicle-licensing-agency.gov
Senior Buyer	+44 •••• ••••••	••••••••@driver-and-vehicle-licensing-agency.gov
Contracts Manager	+44 •••• ••••••	••••••••@driver-and-vehicle-licensing-agency.gov