Provision of Accessibility Audit & Testing of DVLA's Digital Services
Details
- Supplier(s)
- GB-CFS-173
- Value
- £72,640
- Duration
- 2 years
- Topic
- Auditing services
- Published
- 25 February 2026
- Source
- uk:contracts_finder
Tender description
With a focus now on accessibility, the Driver and Vehicle Licensing Agency (DVLA) are looking to put a contract in place to ensure that our Digital Services work for everyone, including users with disabilities, specific needs and those who require assistive technology. It is a legislative requirement, that all our online services need to be compliant with level AA of the Web Content Accessibility Guidelines (WCAG 2.2), in line with The Public Sector Bodies Part 2 (Websites and Mobile Applications) of the Accessibility Regulations 2018. The supplier will need to factor in any future updates and changes applicable to the guidance and regulations. DVLA needs to demonstrate that we have tested our services with all customers regardless of ability. This continues to be a mandatory requirement of the Government Digital Service (GDS) Standard Assessments, where any issues are resolved before the online service is moved into public beta.
Timeline
- Completed: Award date15 February 2026
- Completed: Award published25 February 2026Current notice
- Next: Contract expiry date14 February 2028in 15 months
About the buyer
The Driver and Vehicle Licensing Agency runs driver and vehicle registration services, and buys as a central government agency through a virtual procurement team shared across the Department for Transport family. Much of its buying follows Cabinet Office guidance and pan-government arrangements for office solutions, temporary staff, travel and uniforms. Strategic contracts cover categories such as ICT, telephony, estates, print and mail, and enforcement work like wheel-clamping.
Over the past 5 years, most of Driver and Vehicle Licensing Agency's contract awards have been in IT services, software and information systems and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov |
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