Operator Console

Tender description

Design, Implementation and Support of the Operator Console solution as per the below: • Provision of a detailed solution design including the following components: • Operator Console desktop • 'Single pane of glass' display across monitors plus a touchscreen & stylus-enabled display sitting at the tabletop level • Seamless interaction and interoperability across a wide range of applications and networks within the 'single pane of glass' concept • No physical KVM or manual display-switching; the solution must be compatible with a single keyboard/mouse • Configurable role-based and user-based personalization of display layouts • Retention of existing physical telephony with capability to migrate to soft client, with the necessary headset connection at each console • Network connectivity as required within console, between consoles and from consoles to comms-room sources. • Design patterns to support extensibility of the solution onto additional desks or to additional control rooms at a future date • Implementation of Operator Console solution: • Deployment of desktop infrastructure (e.g. keyboard, mouse, displays, controllers, networking) onto existing ENCC physical desktops. • Deployment of end-user compute and associated hardware. This may be deployed under the control room desks or racked in a comms room environment, and we would like to explore both options as part of this RFP. • Deployment of highly-resilient connectivity between consoles and compute infrastructure (utilising existing networking suppliers). Strictly Confidential 4 • Implementation of the console across 3 sites: Control Room 1, Control Room 2 and the Control Training Unit. Please note that Control Room 1 and the Control Training Unit are at the same physical site, but different building areas, and Control Room 2 is at a separate physical site. • Early Life Support (ELS) period during the first 12 weeks following the project golive OR until agreed exit criteria are satisfied • Support of Operator Console solution • Provision of second-line support, on an 8-year time horizon as per the Agreement stated below. • 24-hour operational support including on-site response where required Lot 1: Design, Implementation and Support of the Operator Console solution as per the below: • Provision of a detailed solution design including the following components: • Operator Console desktop • 'Single pane of glass' display across monitors plus a touchscreen & stylus-enabled display sitting at the tabletop level • Seamless interaction and interoperability across a wide range of applications and networks within the 'single pane of glass' concept • No physical KVM or manual display-switching; the solution must be compatible with a single keyboard/mouse • Configurable role-based and user-based personalization of display layouts • Retention of existing physical telephony with capability to migrate to soft client, with the necessary headset connection at each console • Network connectivity as required within console, between consoles and from consoles to comms-room sources. • Design patterns to support extensibility of the solution onto additional desks or to additional control rooms at a future date • Implementation of Operator Console solution: • Deployment of desktop infrastructure (e.g. keyboard, mouse, displays, controllers, networking) onto existing ENCC physical desktops. • Deployment of end-user compute and associated hardware. This may be deployed under the control room desks or racked in a comms room environment, and we would like to explore both options as part of this RFP. • Deployment of highly-resilient connectivity between consoles and compute infrastructure (utilising existing networking suppliers). Strictly Confidential 4 • Implementation of the console across 3 sites: Control Room 1, Control Room 2 and the Control Training Unit. Please note that Control Room 1 and the Control Training Unit are at the same physical site, but different building areas, and Control Room 2 is at a separate physical site. • Early Life Support (ELS) period during the first 12 weeks following the project go live OR until agreed exit criteria are satisfied • Support of Operator Console solution • Provision of second-line support, on an 8-year time horizon as per the Agreement stated below. • 24-hour operational support including on-site response where required