ITSM (IT Service Management) System
Details
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 27 February 2026
- Submission
- 29 March 2026
- Source
- uk:find_a_tender
Tender description
The purpose of this project is to appoint a supplier to deliver an IT Service Management (ITSM) system. The system will deliver and manage IT services across operational and support services in alignment with ITIL practices.
Timeline
- Completed: Pre-tender published27 February 2026Current notice
About the buyer
West Yorkshire Fire and Rescue Authority is a blue light buyer that makes the procurement decisions for West Yorkshire Fire and Rescue Service. Where possible, quotations and tenders invite two local suppliers from within West Yorkshire.
Much of the buying runs through pre-tendered frameworks, with call-offs or mini-competitions among framework suppliers.
Over the past 5 years, most of West Yorkshire Fire and Rescue Authority's contract awards have been in repair and maintenance, waste, cleaning and environmental services, and construction work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@west-yorkshire-fire-and-rescue-authority.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@west-yorkshire-fire-and-rescue-authority.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@west-yorkshire-fire-and-rescue-authority.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@west-yorkshire-fire-and-rescue-authority.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@west-yorkshire-fire-and-rescue-authority.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@west-yorkshire-fire-and-rescue-authority.gov |
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