Awarded contract

PUB24028 - Mental Wellbeing Support Helpline 2026

Details

Buyer: Torbay Council
Supplier(s): AgeUKTorbay
Value: £660,000
Duration: 2 years
Published: 18 February 2026
Source: uk:procontracts

Tender description

The Council is seeking a supplier who can provide timely, needs-based, person-centred, and trauma-informed mental wellbeing support to Torbay residents, who seek help via the Torbay Community Helpline from 31 July 2026 to 30 July 2028. Keywords: mental, wellbeing, support, helpline

Timeline

Completed: Award published18 February 2026
Current notice
Completed: Award date31 July 2026
Next: Contract expiry date30 July 2028in 2 years

About the buyer

Torbay Council is the local authority for Torbay, and its commercial services team manages procurement across the council.

Framework call-offs, dynamic purchasing systems and direct award to a fellow contracting authority offer further routes to a contract. Smaller-value work is quoted directly, with at least three suppliers invited and two of them based in Torbay.

Over the past 5 years, most of Torbay Council's contract awards have been in construction work, business services and health and social work.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@torbay-council.gov
Commercial Director	+44 •••• ••••••	••••••••@torbay-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@torbay-council.gov
Category Lead	+44 •••• ••••••	••••••••@torbay-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@torbay-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@torbay-council.gov