THE PROVISION OF OVERNIGHT CONCIERGE AND SUPPORT SERVICE TO THE WINTER NIGHT SHELTER
Details
- Buyer
- Medway Council
- Supplier(s)
- SSG Support Services Group Ltd
- Value
- £33,120
- Duration
- 3 months
- Topic
- Public security services
- Published
- 12 February 2026
- Source
- uk:find_a_tender
Tender description
The introduction of the night security service is intended to •Enhance the safety and wellbeing of both service users and staff •Provide a consistent and reassuring presence throughout the night •Support the management of access and behaviour within the provision •Strengthen the overall delivery and emergency accommodation services. To ensure the safety, professionalism and effectiveness or the security service at the winter sit up provision, the appointed provider must meet the following minimum quality standards: Operatives must hold a valid security industry authority licence. Staff must have completed training in: •Conflict resolution and de-escalation techniques •Safeguarding and working with vulnerable individuals •Basic first aid To view this notice, please click here: https://www.kentbusinessportal.org.uk/delta/viewNotice.html?noticeId=1013897435 ## Contract award
Timeline
- Completed: Award date5 January 2026
- Completed: Award published12 February 2026Current notice
- Completed: Contract expiry date31 March 2026
About the buyer
Medway Council governs the Medway towns in Kent, and buys as a local authority with its own central procurement team. Dynamic purchasing systems cover recurring needs such as SEND transport, supported living and agency staff recruitment. Premarket engagement with suppliers shapes tender requirements before contracts go live.
Over the past 5 years, most of Medway Council's contract awards have been in construction work, architectural and engineering services and health and social work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@medway-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@medway-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@medway-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@medway-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@medway-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@medway-council.gov |
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