Awarded contract

Hosted Integrated HR and Payroll System

Details

Duration
2 years
Topic
Time accounting or human resources software package
Published
12 February 2026

Tender description

The service requirement includes the provision of an up to date hosted integrated or interfaced HR and Payroll system and user licences; incorporating project management, implementation and consultancy services; supported by high quality user training and system administration; data migration, customisation and integration services; including a simplistic reporting system with a suite of standard reports along with the option of bespoke reports that complies with the technical specification listed within the system specification. This requirement was previously tendered under an open procurement process for an initial contract term of 5 years, with an additional 2-year extension option. We are now renewing the contract for another 2-year period. This renewal is required to provide sufficient time for the team to plan and transition to a new Hosted Integrated HR and Payroll System. The additional time will allow for a smooth migration, including any necessary data transfer, implementation activities, and support from the current provider throughout the transition phase. Renewing the current contract ensures continuity of service, maintains compliance, and avoids operational disruption while the transition to the new system is undertaken. ## Contract award

Timeline

  1. Completed: Award published12 February 2026
    Current notice
  2. Completed: Award date12 February 2026
  3. Next: Contract expiry date31 December 2027in 15 months

About the buyer

Citizen Housing Group Ltd is a housing association that provides more than 30,000 homes across the West Midlands region. Tenders above the Public Contracts Regulations 2015 thresholds are advertised through Find a Tender and Contracts Finder. Citizen manages everything from tender adverts to contract awards through In-Tend, its dedicated procurement portal. Suppliers can register their details and express interest in live opportunities on that portal. A published sourcing plan sets out current and upcoming tender opportunities ahead of each procurement round. Formal policies on modern slavery, anti-fraud and bribery sit alongside the group's procurement process.

£434bn was the total UK public sector procurement spend in FY 2025/26.

Over the past 5 years, most of Citizen Housing Group Ltd's contract awards have been in construction work, architectural and engineering services and business services.

Relevant CPV codes

  • 48450000 · Time accounting or human resources software package
  • 79631000 · Personnel and payroll services

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Decision makers

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