Debt Resolution Services 2
Details
- Supplier(s)
39 suppliers
- 1st Locate (UK) Ltd
- ACT Credit Management Ltd
- Advanced Demand Side Management Ltd
- Advantis Credit Ltd
- ARC (EUROPE) LIMITED
- ARDENT CREDIT SERVICES LIMITED
- Audit Partnership Ltd
- Basware Holdings Limited
- Berthold Bauer VAT Consultants
- BILL GOSLING OUTSOURCING LIMITED
- BW Legal Services Limited
- Capita Business Services Ltd
- CAPITAL RESOLVE LIMITED
- COLX LIMITED
- COST CLARITY LIMITED
- CREDIT RESOURCE SOLUTIONS LIMITED
- CREDIT STYLE LIMITED
- DIRECT COLLECTION BAILIFFS LTD
- Equifax Ltd
- Experian Ltd
- FLEXIBLE TECHNOLOGY SOLUTIONS UK LIMITED
- FOUNDEVER GB LIMITED
- GB Group
- High Court Enforcement Group Limited
- Judge and Priestly LLP
- Liaison Financial Services Ltd
- Liberata UK Limited
- Moorcroft Debt Recovery Limited
- Oriel Collections Ltd
- Pastdue Credit Solutions
- Professional Cost Management Group Limited
- Qualco (UK) Ltd
- Rockford Associates Limited
- Sonex3 Limited
- Sopra Steria Limited
- TDX Group Ltd
- TransUnion International UK Ltd
- TWICE2MUCH LIMITED
- WESTGATE MOORE ASSOCIATES LIMITED
- Value
- £35,900,000
- Duration
- 4 years
- Topic
- Financial and insurance services
- Published
- 9 February 2026
- Source
- uk:find_a_tender
Tender description
Crown Commercial Service (CCS) as the Authority has put in place a Pan Government Collaborative Agreement for the provision of Debt Resolution Services, including but not limited to: debt collection, cryptocurrency collection, enforcement, auctioneers, process services, litigation, data services, and spend analytics to be utilised by any central government or wider public sector organisation looking for effective debt recovery such as collections, enforcement, data services, spend analytics and recovery. This 4-year closed framework agreement provides access to all types of recovery services for use across all debt streams, to maximise the collection of funds owed to central government and the wider public sector. With input from the Government Debt Management Function, Money and Pension Service, and third-sector partners, the framework is designed to maximise collections and to ensure fair treatment and sustainability of payment plans. ## Contract award Title: Lot 1 - Debt Collection Services Lots: - Lot 1: Direct Debt Collections ## Contract award Title: Lot 2 - Managed Enforcement Services Lots: - Lot 2: A managed service for enforcement ## Contract award Title: Lot 3 - Process Servers Lots: - Lot 3: Process Servers ## Contract award Title: Lot 4 - Data Solutions Lots: - Lot 4: Data Solutions ## Contract award Title: SARS - Accounts payable review Lots: - Lot 5: SARS - Accounts payable review ## Contract award Title: SARS - Contract Compliance General Review Lots: - Lot 6: SARS - Contract Compliance General Review ## Contract award Title: SARS - Utilities spend recovery review Lots: - Lot 7: SARS - Utilities spend recovery review ## Contract award Title: SARS - Telecommunications spend recovery review Lots: - Lot 8: SARS - Telecommunications spend recovery review ## Contract award Title: SARS - Specialist VAT Review Lots: - Lot 9: SARS - Specialist VAT Review
Timeline
- Completed: Award published9 February 2026Current notice
- Completed: Award date9 February 2026
- Next: Contract expiry date18 February 2030in 3 years
About the buyer
The Government Commercial Agency (CCS) is the UK's central buying body, renamed from the Crown Commercial Service in April 2026. As CCS, it ran national buying agreements for public and non-profit bodies across the UK. Government departments and local authorities drew on it as a shared procurement route. Buyers reached suppliers through frameworks, dynamic purchasing systems, dynamic markets and catalogues. Suppliers paid a commission on sales rather than a fee to join.
Over the past 5 years, most of CCS's contract awards have been in business services, IT services and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@crown-commercial-service.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@crown-commercial-service.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@crown-commercial-service.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@crown-commercial-service.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@crown-commercial-service.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@crown-commercial-service.gov |
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