Awarded contract

Conversational AI Assistant Platform

Details

Supplier(s)
E.B.I. SOLUTIONS LTD
Value
£50,000
Duration
2 years
Topic
Software package and information systems
Published
10 February 2026

Tender description

website AI assistant and telephone AI assistant Additional information: G Cloud 14 call off

Timeline

  1. Completed: Award date26 January 2026
  2. Completed: Award published10 February 2026
    Current notice
  3. Next: Contract expiry date25 January 2028in 14 months

About the buyer

South Tyneside Metropolitan Borough Council buys as a local authority through its own Corporate Procurement Service. The council runs supplier workshops with NEPO to help local businesses bid for public contracts.

Over the past 5 years, most of South Tyneside Metropolitan Borough Council's contract awards have been in software and information systems, construction work and health and social work.

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Decision makers

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