Awarded contract

Contact & Connect Telephony App

Details

Supplier(s)
CC2i Ltd
Duration
1 year
Topic
Industry specific software package
Published
9 February 2026

Tender description

Please note this contract has already been awarded and is being published for transparency purposes only. Sunderland City Council has awarded a contract for the provision of a Contact & Connect Telephony App implemented in several adult social care services. The contract is for a period of 12 months. ## Contract award

Timeline

  1. Completed: Award published9 February 2026
    Current notice
  2. Completed: Award date9 February 2026
  3. Next: Contract expiry date4 February 2027in 3 months

About the buyer

Sunderland City Council is a local authority that launched the Open procurement platform in June 2024. Eleven further North East councils, including Newcastle, Durham and Gateshead, joined Open in October 2024.

Over the past 5 years, most of Sunderland City Council's contract awards have been in business services, construction work and software and information systems.

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Decision makers

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