Awarded contract

SMS Services for General Practices (NHS West Yorkshire Integrated Care Board)

Details

Value
£2,103,408
Topic
Short Message Service (SMS) services
Published
5 February 2026

Tender description

The provision of SMS (text) messaging services for GP practices is a Core / Mandatory Requirement under the NHS England GPIT Operating Model and forms part of the CCG/Practice agreement.<br/>These SMS services are critical for effective communication between practices and patients and will be deployed across all GP Practices within the WYICB footprint. Lot 1: The provision of SMS (text) messaging services for GP practices is a Core / Mandatory Requirement under the NHS England GPIT Operating Model and forms part of the CCG/Practice agreement.<br/>These SMS services are critical for effective communication between practices and patients and will be deployed across all GP Practices within the WYICB footprint.<br/>Procured via a Framework call off. Additional information: Framework Used:<br/>Crown Commercial Service Framework<br/>Framework Reference: RM6116

Timeline

  1. Completed: Award published5 February 2026
    Current notice
  2. Completed: Award date5 February 2026

About the buyer

NHS West Yorkshire Integrated Care Board is the strategic commissioner for health and care across West Yorkshire, one of England's integrated care boards. Five place-based teams, covering Bradford District and Craven, Calderdale, Kirklees, Leeds and Wakefield District, commission services locally.

Contracting follows the Provider Selection Regime, adapted to weigh social value across six dimensions.

Over the past 5 years, most of NHS West Yorkshire Integrated Care Board's contract awards have been in health and social work, software and information systems and business services.

Relevant CPV codes

  • 64212100 · Short Message Service (SMS) services

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Decision makers

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