ScotRail Platform Validators - Software & Support
Details
- Supplier(s)
- Vix Technology (UK) Ltd
- Topic
- Maintenance and repair of ticket-validation machinery
- Published
- 3 February 2026
Tender description
ScotRail have a current contract in place for platform validator - maintenance, Support and Back-office Software for c700 validators across ScotRail stations. Validators are located at ScotRail stations and allow customers tap in and out to start and end their their journey via Smartcard and to load products that have been purchased online to Smartcards. This contract is for the maintenance, support and software for existing platform validators and will be extended for a period of 1 year to 31 March 2027. Lot 1: ScotRail have a current contract in place for platform validator - maintenance, Support and Back-office Software for c700 validators across ScotRail stations. Validators are located at ScotRail stations and allow customers tap in and out to start and end their their journey via Smartcard and to load products that have been purchased online to Smartcards. This contract is for the maintenance, support and software for existing platform validators and will be extended for a period of 1 year to 31 March 2027.
Timeline
- Completed: Award published3 February 2026Current notice
- Completed: Award date26 March 2026
About the buyer
ScotRail Trains Limited operates Scotland's passenger rail network, a publicly owned train operator under Scottish Rail Holdings. Scottish Rail Holdings, wholly owned by the Scottish Government, took over passenger services from the previous franchise in April 2022. Transport Scotland sponsors the company on behalf of Scottish Ministers. A Framework Agreement between Scottish Ministers and Scottish Rail Holdings sets the terms within which the company operates.
Over the past 5 years, most of ScotRail Trains Limited's contract awards have been in transport equipment, repair and maintenance and installation services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@scotrail-trains-limited.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@scotrail-trains-limited.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@scotrail-trains-limited.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@scotrail-trains-limited.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@scotrail-trains-limited.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@scotrail-trains-limited.gov |
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