Awarded contract

Netcall Services

Details

Value
£341,055
Duration
3 years
Topic
Telecommunications network
Published
5 February 2026

Tender description

County Durham and Darlington NHS Foundation Trust have awarded a contract to Netcall Technology Limited for telecommunication services by Calling Off without competition via the NHS SBS Patient/Citizen Communication & Engagement Solutions Framework reference SBS10175 (expiring 28/02/2026). The contract has been awarded for 36 Months.

Timeline

  1. Completed: Award date1 February 2026
  2. Completed: Award published5 February 2026
    Current notice
  3. Next: Contract expiry date31 January 2029in 2 years

About the buyer

County Durham and Darlington NHS Foundation Trust is an NHS trust buying through a dedicated subsidiary rather than an in-house team. Synchronicity Care Limited, wholly owned by the Trust, runs procurement, estates and facilities. The subsidiary also covers procurement for Tees, Esk and Wear Valleys NHS Foundation Trust. Every purchase follows the Group's Standing Financial Instructions. Ward and theatre consumables are ordered through NHS Supply Chain's EDC inventory system.

Over the past 5 years, most of County Durham and Darlington NHS Foundation Trust's contract awards have been in software and information systems, health and social work, and education and training.

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Decision makers

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