Awarded contract

Education Systems Portfolio

Details

Supplier(s)
The Access Group
Value
£2,880,721
Duration
8 years
Topic
Software package and information systems
Published
4 February 2026

Tender description

Norfolk County Council is awarding a contract to purchase a software system that covers the end-to-end processes in its Children's Services Department. This contract also includes support and maintenance for the system and professional services for implementation and ongoing requirements. On 19 November 2025, the Minister of State for Local Government and Homelessness made a written statement [UIN HCWS1071] saying that three proposals for unitary local government in Norfolk had been received. The Minister announced a consultation exercise, which ended on 11 January 2026. The Minister stated that "once the consultations have concluded, the Government will assess the proposals against the criteria in the invitation and decide, subject to parliamentary approval, which, if any, proposals are to be implemented, with or without modification". A "minded to" decision has been made for 3 unitary councils in Norfolk. On 4 December 2025, the Secretary of State for Local Government made a written statement [UIN HCWS1128] stating that the government intends to establish a Mayoral Strategic Authority for Norfolk and Suffolk as soon as possible, and that it is minded to hold inaugural mayoral elections in May 2028. Should these processes lead to unitary local government in Norfolk and/or to the establishment of a Mayoral Strategic Authority covering Norfolk (i) the contract may be transferred, assigned or novated to any successor authority(ies) to the council, or to any joint body incorporating or formed by any such successor and/or to any Mayoral Strategic Authority; and/or (ii) the council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries. In the event of a change from two-tier to unitary local government in Norfolk and/or the establishment of a Mayoral Strategic Authority covering Norfolk it may be necessary to modify this contract to the extent necessary to permit its continued satisfactory performance. ## Contract award Title: Education Systems Portfolio

Timeline

  1. Completed: Award published4 February 2026
    Current notice
  2. Completed: Award date4 February 2026
  3. Next: Contract expiry date30 August 2033in 7 years

About the buyer

Norfolk County Council runs local government services across Norfolk and buys as a local authority open to suppliers of every size. Suppliers register an account on In-Tend, the council's electronic tendering system. Each opportunity carries a PIN that suppliers use to express interest before bidding. Larger opportunities are advertised nationally on Find a Tender, with smaller notices published on Contracts Finder. Many goods and services are bought through framework agreements run by the Crown Commercial Service and ESPO. Suppliers can also apply directly to those framework agreements alongside the council's own tenders.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Norfolk County Council's contract awards have been in health and social work, transport services and construction work.

Relevant CPV codes

  • 48000000 · Software package and information systems
  • 72000000 · IT services: consulting, software development, Internet and support

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