DDaT25419 - Contract Centre Solutions
Details
- Supplier(s)
- BDR VOICE & DATA SOLUTIONS LTD
- Value
- £123,960.61
- Duration
- 3 years
- Topic
- Software package and information systems
- Published
- 6 February 2026
- Source
- uk:contracts_finder
Tender description
***Please note this is an award notice, not a call for competition*** UK Shared Business Services (UK SBS) had a requirement for the provision of Call Centre Solutions. This Call Off contract has been sourced via a further competition exercise under the RM6116 - Network Services 3 Framework.
Timeline
- Completed: Award date2 February 2026
- Completed: Award published6 February 2026Current notice
- Next: Contract expiry date30 April 2029in 2 years
About the buyer
UK Shared Business Services - UKSBS is a central government shared services provider whose procurement team runs procurements for public bodies such as UK Research & Innovation. Frameworks hosted by the service, such as one for laboratory consumables, are open to eligible public bodies. Advice on procurement routes and supplier performance sits with the same team. Suppliers to the shared service centre itself have mostly been appointed through Crown Commercial Service frameworks.
Over the past 5 years, most of UK Shared Business Services - UKSBS's contract awards have been in business services, software and information systems and research and development.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@uk-shared-business-services-uksbs.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@uk-shared-business-services-uksbs.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@uk-shared-business-services-uksbs.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@uk-shared-business-services-uksbs.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@uk-shared-business-services-uksbs.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@uk-shared-business-services-uksbs.gov |
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