Contract for Housing Chatbot Extension
Details
- Buyer
- Gateshead Council
- Supplier(s)
- FUZZLAB
- Value
- £38,760
- Duration
- 1 year
- Topic
- Communication software package
- Published
- 3 February 2026
- Source
- uk:find_a_tender
Tender description
Gateshead Council currently uses Fuzzlab's Chatbot for Housing. This contract expires in February 2026, with Fuzzlab Limited being the only supplier able to provide this particular chatbot. ## Contract award
Timeline
- Completed: Award published3 February 2026Current notice
- Completed: Award date3 February 2026
- Next: Contract expiry date1 February 2027in 3 months
About the buyer
Gateshead Council buys as a local authority procuring goods, works and services for the borough. Many goods and materials contracts run as framework agreements lasting a fixed term before renewal. Gateshead Council is migrating its existing frameworks and dynamic purchasing systems onto Open.
Over the past 5 years, most of Gateshead Council's contract awards have been in software and information systems, construction work and health and social work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@gateshead-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@gateshead-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@gateshead-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@gateshead-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@gateshead-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@gateshead-council.gov |
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