Catering Services
Details
- Buyer
- Housing 21
- Value
- £9,600,000
- Topic
- Catering services
- Published
- 3 February 2026
- Source
- uk:find_a_tender
Tender description
Awarded via a competition on CCS Facilities Management and Workplace Services DPS. Please refer to F01: Prior information notice - https://www.find-tender.service.gov.uk/Notice/005376-2025/Private?origin=Dashboard Facilities Management and Workplace Services DPS - CCS. DPS filters applied to support primary requirement (15/04/2025): Residential Catering Services, Hackney and Newham, Haringey and Islington, Lambeth, Lewisham and Southwark, Tower Hamlets, Camden and City of London, Kensington & Chelsea and Hammersmith & Fulham, Wandsworth, Westminster, Barking & Dagenham and Havering, Bexley and Greenwich, Enfield, Redbridge and Waltham Forest, Bromley, Croydon, Merton, Kingston upon Thames and Sutton, Barnet, Brent, Ealing, Harrow and Hillingdon, Hounslow and Richmond upon Thames, West Sussex (North East), West Sussex (South West) Lot 1: Contract Objective i. To provide a fully managed catering service, including attracting and retaining the best, trained professionals. ii. To deliver a quality Bistro style, or equivalent in etiquette of service and delivery manner, to residents. iii. To offer high quality fresh food and beverage choices. iv. To achieve the highest standards in food quality choices, to promote residents' well-being, food options and experience. This includes fresh food and beverages that are prepared, presented, and served to residents in an attractive manner, which offers customers a choice, with particular attention paid to appearance, taste, texture, portion sizes, temperature, and nutritional value. v. To enhance an excellent catering service reputation with customers, in view of expanding a catering offering to the surrounding community. vi. To create a welcoming and relaxed 'bistro ambience' environment producing food of the highest standards that not only attracts residents and their visitors but becomes a restaurant of choice. vii. To comply with all requirements and monitoring work as set out in the Safer Food Better Business for Caterers (Food Standards Agency): Safer food, better business for caterers | Food Standards Agency.
Timeline
- Completed: Award date16 December 2025
- Completed: Award published3 February 2026Current notice
About the buyer
Housing 21 is a nonprofit housing association that provides retirement and extra care housing for older people, buying through its own dedicated procurement team. Contracts above the UK threshold are advertised through the government's Find a Tender service. A procurement pipeline lists upcoming high-value opportunities for the year ahead. Bidders register interest and submit through the Delta electronic tendering portal. Below that threshold, local housing managers source quotes directly from accredited contractors for everyday services such as gardening and window cleaning. Every appointed contractor must hold safety accreditation such as Construction Line, SafeContractor, SMAS or CHAS.
£434bn was the total UK public sector procurement spend in FY 2025/26.
Over the past 5 years, most of Housing 21's contract awards have been in construction work, repair and maintenance and IT services.
Relevant CPV codes
- 55520000 · Catering services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@housing-21.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@housing-21.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@housing-21.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@housing-21.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@housing-21.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@housing-21.gov |
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