Awarded contract

Metering and Billing Services (Housing Communal Areas)

Details

Supplier(s)
Sycous Limited
Value
£1,604,000
Duration
5 years
Topic
Repair and maintenance services of gas meters
Published
26 January 2026

Tender description

A requirement to source a new heat network metering and billing solution and a metering and billing agent across its heat network portfolio of 31 sites and circa 1500 properties. The new heat network metering solution includes the following equipment: • Heat Meter • Payment Meter • In Home Display • Pre-payment Valve The new heat network metering solution must be: • Transferable i.e. be able to be operated by different and multiple metering and billing agents to manage risk and provide value for money • Operate in Pay-As-You Go (PAYG) mode. • Reliable (meter read percentage of 95%), accurate (to all metering directives and regulations) and have a 5-year warranty period (kit and installation).

Timeline

  1. Completed: Award date1 October 2025
  2. Completed: Award published26 January 2026
    Current notice
  3. Next: Contract expiry date30 September 2030in 4 years

About the buyer

Birmingham City Council is the local authority for the city of Birmingham, and buys through Corporate Procurement, a central team that commissions services to deliver the council's priorities for residents. Suppliers with questions about the process can contact the corporate procurement team directly by email.

Over the past 5 years, most of Birmingham City Council's contract awards have been in transport equipment, transport services and architectural and engineering services.

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