Awarded contract

London Streets Tunnels Operating Centre (LSTOC)

Details

Value
£10,910,962
Duration
3 years
Topic
IT services: consulting, software development, Internet and support
Published
27 January 2026

Tender description

Lot 1: The LSTOC is critical for the detection and management of incidents including fire safety by controlling ventilation in the tunnels to manage fire smoke and facilitating self-evacuation of incident in tunnel bores. Additionally, the LSTOC also assists TfL in facilitating incident responders, such as the emergency services, in performing their duties and functions. The modifications will extend the existing contract with Indra for a period of 3 years and are required so that Indra can continue to provide the LSTOC services. The rationale for the modification is to allow sufficient time for a comprehensive re-procurement exercise to be undertaken using the Competitive Flexible Procurement route to market. The system in question is mission-critical to the safety and continuous operation of the tunnel infrastructure within the TfL network. these additional services required from the original contractor are due to technical reasons and continuity of critical systems. A change of contractor cannot be made for economic and technical reasons without causing significant inconvenience or substantial duplication of costs.

Timeline

  1. Completed: Award published27 January 2026
    Current notice
  2. Completed: Award date7 May 2026
  3. Next: Contract expiry date7 May 2029in 2 years

About the buyer

Transport for London operates the capital's transport network for the Mayor of London, and buys as a local government organisation on behalf of TfL, the Greater London Authority and the Old Oak and Park Royal Development Corporation.

Rail-related work can be sourced through RISQS, the rail industry supplier qualification scheme, without a published tender notice.

Over the past 5 years, most of Transport for London's contract awards have been in transport services, business services and repair and maintenance.

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