Awarded contract

Heat Meter (Open Protocol) Metering and Billing Contract

Details

Supplier(s)
Sycous Limited
Value
£180,000
Duration
1 year
Published
28 January 2026

Tender description

This contract encompasses the management and maintenance of approximately 1,660 existing heat meters (comprising 1,278 open protocol Secure Liberty 100 meters, 273 Guru Hub AMR meters, and 109 proprietary bulk meters) across the Council's housing stock, with provisions for expansion to include new build developments and replacing failed closed protocol meters installed by legacy providers.

Timeline

  1. Completed: Award published28 January 2026
    Current notice
  2. Completed: Award date1 February 2026
  3. Next: Contract expiry date31 January 2027in 4 months

About the buyer

London Borough of Hackney is a local authority that buys through its own procurement team, the Hackney Procurement Centre. Contract opportunities are advertised on ProContract, the council's eTendering system. Registration on ProContract is free, though every supplier is manually vetted before approval. Larger contracts also appear on Find a Tender, and suppliers bidding nationally must register on the government's central digital platform under the Procurement Act 2023. A public contracts register lists every agreement the council has awarded. Suppliers registered on ProContract can also bid for further London authority and public sector contracts.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of London Borough of Hackney's contract awards have been in construction work, architectural and engineering services and health and social work.

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