Awarded contract

Direct Award for Cloud Hosted Process Mapping Software under CCS Framework G Cloud 14 RM1557.14

Details

Supplier(s)
Engage Process
Value
£92,432.5
Topic
Information technology services
Published
26 January 2026

Tender description

The Council has a requirement for a digital process mapping tool. This system will be used to maximise customer engagement and buy-in. The system requires to be cloud hosted for accessibility. Lot 1: The Council has a requirement for a digital process mapping tool. This system will be used to maximise customer engagement and buy-in. The system requires to be cloud hosted for accessibility. Crown Commercial Service Framework G-Cloud 14 (RM1557.14) was identified by Procurement Services as the most appropriate route to market. Lot 2 of the framework (Cloud Software) provides access to over 13,000 software services. As per the G Cloud 14 Buyer guide, the Resource listed their requirements and started a search in G Cloud 14, using keywords and filters to drill down on the numbers of suppliers who met the Council’s requirements in order to assess the best fit. The search is saved providing a full audit trail in G Cloud 14.

Timeline

  1. Completed: Award date1 March 2025
  2. Completed: Award published26 January 2026
    Current notice

About the buyer

South Lanarkshire Council runs local government services from Hamilton as a local authority with its own procurement team. Every contract opportunity is advertised on Public Contracts Scotland, the national portal for Scottish public bodies. Lower-value work runs through PCS Quick Quote, while larger contracts move to PCS-Tender. Dynamic purchasing systems and procured services arrangements keep routes open for ongoing sourcing, particularly in social care. A two-year procurement plan sets out upcoming opportunities each year. The published contract register lists awarded contracts and framework agreements. No approved supplier list exists, so any business can bid.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of South Lanarkshire Council's contract awards have been in IT services, health and social work and education and training.

Relevant CPV codes

  • 72222300 · Information technology services

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Decision makers

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