UCLH-7742 - Service Desk and End-User-Technology Procurement
Details
- Supplier(s)
- EntServ UK Ltd
- Value
- £10,278,624
- Duration
- 5 years
- Topic
- Helpdesk and support services
- Published
- 12 November 2026
- Source
- uk:find_a_tender
Tender description
The services that will be Supplier managed are: - Service Desk - End User Technology (and supporting platforms) - Application Support - Mobile Devices (and supporting platforms) - Smart Hands field engineering support services - Service management and architectural assurance - Digital partner capabilities / project services ## Contract award Title: Service Desk and End User Technology (EUT)
Timeline
- Completed: Award date11 November 2026
- Completed: Award published12 November 2026Current notice
- Next: Contract expiry date22 December 2031in 5 years
About the buyer
University College London Hospitals NHS Foundation Trust is headquartered on Euston Road in London, and buys as a healthcare NHS trust. The trust is a member of the Shelford Group of NHS trusts. Net zero is a priority across its procurement and supply chain. Suppliers are expected to match its environmental ambitions.
Over the past 5 years, most of University College London Hospitals NHS Foundation Trust's contract awards have been in medical equipment and pharmaceuticals, repair and maintenance and communications equipment.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@university-college-london-hospitals-nhs-foundation-trust.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@university-college-london-hospitals-nhs-foundation-trust.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@university-college-london-hospitals-nhs-foundation-trust.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@university-college-london-hospitals-nhs-foundation-trust.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@university-college-london-hospitals-nhs-foundation-trust.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@university-college-london-hospitals-nhs-foundation-trust.gov |
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