Awarded contract

The Servicing, Maintenance & Repair of Passenger Lifts

Details

Supplier(s)
ELEVATOR REPAIR SPECIALISTS LTD
Value
£2,100,000
Duration
3 years
Topic
Lifts
Published
10 November 2026

Tender description

The London Borough of Hillingdon wishes to appoint an experienced service provider for the servicing and maintenance of Passenger Lifts and LOLER inspections ensuring compliance with all relevant industry, manufacturers and safety standards. The contract is to include Hillingdon Council's housing stock of circa 116 assets covering General Needs Housing, Sheltered Housing, Supported Housing and Corporate sites. The contractor will provide a planned servicing regime and reactive maintenance for repair and replacement as well as to undertake small works projects up to an approved threshold value for the asset types as stipulated. Summey of Services provided; Planned and preventative maintenance Responsive maintenance Minor Repairs and component replacements Major Repairs and component replacements SAFed supplementary inspections/testing Where works are not covered by the agreed rates within pricing schedule, The Contractor shall price on an open book pricing basis, providing a transparent cost breakdown including labour, materials, plant, subcontractors, overheads, and profit. Cost records shall be available for audit upon request. There is no guarantee that additional works will be awarded under this contract, and Hillingdon Council reserves the right to appoint alternative contractors where it deems necessary. The anticipated contract duration will be 3 years with options to extend for a further 2+2 years. Potential modifications during the contract term • Upon the contract anniversary, the Contract Price may be adjusted in accordance with a best value contract review and reviewed annually at the anniversary of the Contract Commencement Date thereafter. • Properties and assets may be added or removed from the contract during its term with any adjustment to the contract price being in accordance with the Pricing Schedule or as agreed with by Hillingdon's authorised representative. • The right to additional purchases while the contract is valid. • There may be the occasion where the successful contractor is asked to urgently deliver on small value capital works projects such as a lift refurbishments or installations. It is estimated that these capital works may reach an estimated annual value of £150k but there are no guarantees this will be the case. • These Capital works projects are not guaranteed to be issued to the successful contractor. Nor does the Council guarantee any value or number of potential Capital Works projects under this contract. ## Contract award

Timeline

  1. Completed: Award published10 November 2026
    Current notice
  2. Completed: Award date10 November 2026
  3. Next: Contract expiry date31 October 2029in 3 years

About the buyer

London Borough of Hillingdon buys as a local authority. Framework agreements awarded by external public bodies are used alongside direct tenders.

A procurement pipeline reviewed each quarter sets out upcoming projects planned over the next two years. Approved council contractors carry out lower-value work without a full tender.

Over the past 5 years, most of London Borough of Hillingdon's contract awards have been in construction work, business services and health and social work.

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