Housing 21 - Housing Management System (HMS)
Details
- Buyer
- Housing 21
- Supplier(s)
- INFINITY GROUP HOLDINGS LIMITED
- Value
- £6,000,000
- Duration
- 5 years
- Topic
- Software-related services
- Published
- 11 November 2026
- Source
- uk:find_a_tender
Tender description
Housing 21 aimed to award a supplier capable of delivering our core Housing Management System (HMS) functionality in a manner that provides a clear and intuitive user experience to the different user’s profiles across the organisation to support Housing 21’s devolved model. From the central corporate functions to Regional Managers and Local Housing Managers responsible for an individual scheme. The system should be out of the box, cloud based, modern, flexible, and a scalable Housing Management System. As a minimum suppliers MUST be able to provide the HMS core functionality requirements to be considered. Housing 21 reserves the right not to include the optional – enhanced functionality modules if in the best interest of Housing 21. ## Contract award
Timeline
- Completed: Award date9 November 2026
- Completed: Award published11 November 2026Current notice
- Next: Contract expiry date17 January 2032in 5 years
About the buyer
Housing 21 is a nonprofit housing association that provides retirement and extra care housing for older people, buying through its own dedicated procurement team. Below that threshold, local housing managers source quotes directly from accredited contractors for everyday services such as gardening and window cleaning. Every appointed contractor must hold safety accreditation such as Construction Line, SafeContractor, SMAS or CHAS.
A procurement pipeline lists upcoming high-value opportunities for the year ahead.
Over the past 5 years, most of Housing 21's contract awards have been in construction work, repair and maintenance and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@housing-21.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@housing-21.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@housing-21.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@housing-21.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@housing-21.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@housing-21.gov |
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