Pre-tender

D159PA - AI Digital Guidance & Support Platform - Preliminary Market Engagement Questionnaire

Details

Value
£84,000
Topic
Guidance and counselling services
Published
13 November 2026
Submission
25 November 2026in 2 weeks

Tender description

Essex County Council is procuring an AI-powered Recovery Support Assistant, delivered through WhatsApp and web, that supports people affected by drug and alcohol use, including people with complex needs, through their recovery. This is to sit alongside the Buyer's existing services and does not replace them. We are looking to understand the capability of the market to ensure our specification is achievable, as well as delivering the needs of our residents in need of help. The service users will be residents of Essex affected by drug and/or alcohol use, including people with complex needs. This service will be for those 18 years and older initially. There is no limit on the number of service users.

Timeline

  1. Completed: Pre-tender published13 November 2026
    Current notice

About the buyer

Essex County Council is a local authority that procures through three in-house teams, Corporate, Place and People. The Place team commissions highways, waste, energy and transport work, including a dedicated Dynamic Purchasing System for bidders. Construction projects separately run through the Essex Construction Framework, a route for regional contractors. The People team commissions education, social care, adult support and public health services across the county.

Over the past 5 years, most of Essex County Council's contract awards have been in IT services, construction work and business services.

AI insights

  • Is there a preferred supplier?
  • What are the buyer's pain points?
  • Is my company a good fit?
  • What are the key requirements?

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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