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Pre-tender

Customer engagement platform

Details

Buyer
BROMFORD FLAGSHIP LIVEWEST LIMITED
Value
£90,000
Topic
Software package and information systems
Published
12 November 2026
Submission
26 November 2026in 2 weeks
Source
uk:find_a_tender

Tender description

We are looking to procure and implement a scalable customer engagement platform that enables effective customer involvement, consultation, feedback collection, and community management. The platform should support large-scale customer engagement activities, provide robust insight and reporting capabilities, and offer a flexible, user-friendly experience for both administrators and customers. Expected customer numbers up to 5000 customer users Estimated value is for the 3 year contract

Timeline

  1. Pre-tender published12 November 2026
    Current notice

About the buyer

Bromford Flagship LiveWest Limited is the parent company of the merged Bromford, Flagship and LiveWest housing groups. Tender evaluation applies a minimum social value weighting on larger contracts.

Over the past 5 years, most of Bromford Flagship LiveWest Limited's contract awards have been in IT services, industrial machinery and electrical equipment and lighting.

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Decision makers

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Contact nameJob titlePhone numberWork email
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Contracts Manager+44 •••• ••••••

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