Awarded contract

Care Technology Responder Service

Details

Supplier(s)
READY CARE SERVICES (KENT) LIMITED
Value
£379,750
Duration
3 years
Topic
Provision of services to the community
Published
10 November 2026

Tender description

Slough Borough Council, referred to in this Specification as the Council, requires a high quality, safe, responsive, locally accessible and outcomes focused Responder Service. The Service shall provide a timely physical response to residents who use Technology Enabled Care, telecare alarms, digital alarms, falls detectors, environmental sensors, connected care devices and other Council authorised care technology. The Service shall operate as part of the wider Slough care technology pathway and shall not operate in isolation from the Council, adult social care, the existing call handling and monitoring provider, installation and maintenance provider, health partners, voluntary and community sector partners, carers, families and local communities. ## Contract award Title: Care Technology Responder Service

Timeline

  1. Completed: Award published10 November 2026
    Current notice
  2. Completed: Award date10 November 2026
  3. Next: Contract expiry date4 January 2030in 3 years

About the buyer

Slough Borough Council buys as a local authority, procuring through a central corporate function that serves every department. Every purchase follows the council's own code of practice. Government-appointed commissioners have overseen the council since 2021 and required an independent review of procurement and contract management.

Over the past 5 years, most of Slough Borough Council's contract awards have been in health and social work, transport equipment and construction work.

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