AI Triage and Care Navigation: NHS App Programme (PME)
Details
- Published
- 11 November 2026
- Submission
- 25 November 2026in 2 weeks
- Source
- uk:atamis:dhsc
Tender description
NHS Central East Integrated Care Board (the “ICB” or the “Authority”) is undertaking pre-market engagement in relation to a potential procurement for an AI-enabled triage and care navigation solution delivered through the NHS App as part of the NHS App Programme.
Timeline
- Completed: Tender published11 November 2026Current notice
- Next: Submission date25 November 2026in 2 weeks
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About the buyer
NHS Central East Integrated Care Board formed on 1 April 2026, merging Hertfordshire and West Essex, Cambridgeshire and Peterborough, and Bedfordshire, Luton and Milton Keynes ICBs. Central East commissions clinical and non-clinical services across a large, diverse geography from its Ely headquarters. A single 2026-2028 procurement policy replaces the three predecessor ICBs' policies.
Clinical services follow the Provider Selection Regime, using direct award, most suitable provider selection or a competitive process.
Over the past 5 years, most of NHS Central East Integrated Care Board's contract awards have been in health and social work and printed matter.
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