Awarded contract

Administration of the Network Rail Private Medical Healthcare Trust Scheme

Details

Supplier(s)
AXA HEALTH SERVICES LIMITED
Value
£204,894,195
Duration
4 years
Topic
Administrative healthcare services
Published
11 November 2026

Tender description

Network Rail requires a supplier to administer its private healthcare trust offering to its management grade employees (Bands 1-4). High level requirements are: 1. Supplier to administer Network Rail’s contractual private medical healthcare benefit to management grade employees (Bands 1-4) and controller grades. This is approximately 13,900 employees. 2. This is to be a Healthcare Trust scheme. This will be through a Trust Deed, as is being used now, not a Master Trust. 3. The scheme must be administered with a specific stop loss (SSL) agreement set at appropriate levels. 4. The scheme must offer senior leaders family cover and for everyone else the ability to add on partners and dependants at an additional cost. There should be four levels of cover: Single, Married, Single Parent Family and Family. 5. The scheme must offer clinical pathways to treatment without a need for a General Practitioner (GP) referral, such as (but not limited to) certain types of cancer, physiotherapy, osteopathy, and mental health support. 6. The scheme rates should offer affordability to all Network Rail employees, taking into consideration the demographics within the organization. 7. The scheme must have geographic coverage across Great Britain to cover all routes and regions Network Rail operates in. 8. The number of employees utilizing the service may vary depending on how the business develops; as such, the services must have flexibility to be scaled at short notice. 9. As a public sector organization, Network Rail abides by the Public Sector Equality Duty (PSED) and takes its duties to eliminate discrimination, advance equality of opportunity, and foster good relations between different people when carrying out its activities very seriously. We require all our suppliers, as representatives of the company, to adhere to the same standards in everyday practices. ## Contract award

Timeline

  1. Completed: Award published11 November 2026
    Current notice
  2. Completed: Award date11 November 2026
  3. Next: Contract expiry date31 March 2031in 4 years

About the buyer

Network Rail runs a safe, efficient railway, and buys as a central public body split between a national Route Services team and its regional routes. Network Rail's latest spend reporting covers Control Period 7, the 2024-25 financial year.

Safety-critical work needs audited status on RISQS, the rail industry's supplier qualification scheme, before Network Rail contracts directly.

Over the past 5 years, most of Network Rail's contract awards have been in IT services, architectural and engineering services and construction work.

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