Urgent Treatment Centre Services (UTC) – Newham University Hospital

Tender description

Barts Health NHS Trust intends to award a contract for the provision of integrated Urgent Treatment Centre services at Newham University Hospital. The services will provide urgent healthcare advice, clinical assessment, treatment, referral, streaming, signposting and associated reporting for patients requiring urgent care. <br/><br/>The provider will be required to deliver safe, effective and responsive urgent care services; integrate with local NHS providers and pathways; maintain sufficient workforce capacity and resilience; and meet the applicable clinical quality, performance, reporting and regulatory standards. Lot 1: Provision of integrated Urgent Treatment Centre services at Newham University Hospital. <br/><br/>The services include urgent healthcare advice, timely clinical assessment and treatment, streaming, referral and signposting, overnight escalation arrangements, Type 3 urgent care performance, integration with NHS 111 and local urgent-care pathways, and the provision of associated activity, financial, quality, complaints and patient-safety reporting. <br/><br/>The provider will be required to: <br/>Deliver safe, clinically effective and timely assessment and treatment. <br/>Support initial patient assessment within 15 minutes. <br/>Support achievement of the applicable four-hour urgent care performance standard. <br/>Maintain appropriate streaming arrangements, including overnight provision. <br/>Integrate with local NHS providers, pathways and governance arrangements. <br/>Maintain sufficient workforce capacity, resilience and service continuity. <br/>Meet all applicable clinical, quality, performance, reporting and regulatory requirements. <br/><br/>This notice constitutes an intention to award a contract under the Most Suitable Provider Process in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023. Additional information: The initial term of this contract is two (2) years with the option to extend by a further two (2) years subject to satisfactory performance, continued service requirements, available funding and the relevant authority’s approval.