Tenant engagement services and Income Analytics
Details
- Supplier(s)
- Voicescape Limited
- Value
- £857,530
- Duration
- 3 years
- Topic
- Software package and information systems
- Published
- 3 November 2026
- Source
- uk:contracts_finder
Tender description
Artificial Intelligence and Machine Learning as Technology for the purpose of recommending income and housing officer caseload as well as prioritising and Additional information: Call off from G Cloud 14
Timeline
- Completed: Award date1 September 2026
- Completed: Award published3 November 2026Current notice
- Next: Contract expiry date31 August 2029in 3 years
About the buyer
South Tyneside Metropolitan Borough Council buys as a local authority through its own Corporate Procurement Service. The council runs supplier workshops with NEPO to help local businesses bid for public contracts.
Over the past 5 years, most of South Tyneside Metropolitan Borough Council's contract awards have been in software and information systems, construction work and health and social work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@south-tyneside-metropolitan-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@south-tyneside-metropolitan-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@south-tyneside-metropolitan-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@south-tyneside-metropolitan-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@south-tyneside-metropolitan-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@south-tyneside-metropolitan-borough-council.gov |
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