Awarded contract

Retail Ticketing Payment Service Provider (RTS PSP)

Details

Value
£3,704,000
Duration
3 years
Topic
Transaction-processing software package
Published
5 November 2026

Tender description

Provision of a Payment Service Provider (PSP) solution supporting Transport for Wales Rail Limited's new Retail Ticketing Solution, including mobilisation, implementation, recurring services and payment transaction processing. The service supports the end-to-end processing of in-scope booking office and on-train retail ticketing payment transactions and associated payment service activities. ## Contract award Title: Retail Ticketing Payment Service Provider (RTS PSP)

Timeline

  1. Completed: Award date14 August 2026
  2. Completed: Award published5 November 2026
    Current notice
  3. Next: Contract expiry date5 November 2029in 3 years

About the buyer

Transport for Wales runs and develops the country's rail, bus and active travel networks, buying as a central body with its own procurement and supply chain team.

Pipeline notices and preliminary market engagement notices give suppliers early sight of contracts still to come.

Over the past 5 years, most of Transport for Wales's contract awards have been in business services, construction work and IT services.

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Decision makers

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