Awarded contract

Provision of a Patient Transport Advice Centre

Details

Value
£2,269,584
Duration
2 years
Topic
Call centre
Published
5 November 2026

Tender description

Provision of a Patient Transport Advice Centre (PTAC) to provide a centralised booking, triage and coordination service that manages access to Non-Emergency Patient Transport Services (NEPTS). Primary role is to ensure eligible patients can access transport to NHS-funded care and that transport resources are used appropriately, safely and efficiently. The service will be delivered for BSW ICB, Somerset ICB, Dorset ICB and Gloucestershire ICB with BSW ICB being the lead contracting authority ## Contract award Title: Patient Transport Advice Centre (PTAC) to BSW ICB, Somerset ICB, Dorset ICB and Gloucestershire ICB

Timeline

  1. Completed: Award published5 November 2026
    Current notice
  2. Completed: Award date5 November 2026
  3. Next: Contract expiry date30 November 2028in 2 years

About the buyer

NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board plans, buys and monitors local healthcare services as an NHS integrated care board. The Peninsula Purchasing and Supply Alliance has run procurements on its behalf.

Healthcare services are procured under the Provider Selection Regime.

Over the past 5 years, most of NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board's contract awards have been in health and social work, IT services and business services.

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

Related topics

Topics related to Provision of a Patient Transport Advice Centre, ranked by notice volume.

View all topics

Finding public sector work shouldn't be hard

Make your next tender search effortless with Stotles. Set up alerts, find decision maker contacts and never miss a good-fit opportunity again.