Awarded contract

Telephony Replacement Services

Details

Value
£39,826.87
Duration
1 year
Topic
Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
Published
27 October 2026

Tender description

As a part of the wider core Telephony Replacement Project, North Tyneside Council requires telephony services including Session Internet Protocol (SIP) lines and Teams integration to combat the needs of the Authority. This procurement has been directly awarded via the GCA Network Services 3 Framework (RM6116) via utilising the e-marketplace on the framework as listed by the supplier. The contract was executed on the 27 October 2026.

Timeline

  1. Completed: Award date22 May 2026
  2. Completed: Award published27 October 2026
    Current notice
  3. Next: Contract expiry date21 May 2027in 6 months

About the buyer

North Tyneside Council delivers local services across the borough as a local authority. The Business Factory, the council's business support programme, offers workshops and one-to-one help with bids for larger contracts.

A Dynamic Purchasing System lets suppliers apply at any time, with compliance checked first and mini-competitions run for individual requirements. Suppliers can opt out of individual mini-competitions without losing their place on the DPS.

Over the past 5 years, most of North Tyneside Council's contract awards have been in construction materials, health and social work and construction work.

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Decision makers

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