Awarded contract

Microsoft Unified Support

Details

Topic
Software package and information systems
Published
26 October 2026

Tender description

Advanced proactive and reactive support for its Microsoft technology estate, including business applications, servers, Microsoft 365 and Azure services. The service provides defined response arrangements for critical incidents, specialist technical assistance and access to escalation routes where issues cannot be resolved through standard support channels.

Timeline

  1. Completed: Award published26 October 2026
    Current notice
  2. Completed: Award date26 October 2026

About the buyer

Sheffield City Council is a local authority for the city of Sheffield, and runs its own procurement function for contracts across the organisation. An evaluation panel scores each bid, and the highest-scoring supplier wins the contract.

Over the past 5 years, most of Sheffield City Council's contract awards have been in business services, construction work and IT services.

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Decision makers

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Contact nameJob titlePhone numberWork email
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Procurement Manager+44 •••• ••••••
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Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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