Port of Dover - Customer Experience Consultant Framework
Details
- Buyer
- Dover Harbour Board
- Supplier(s)
- Foursails Partnership Ltd
- Value
- £1,200,000
- Duration
- 2 years
- Topic
- Research and development consultancy services
- Published
- 22 October 2026
- Source
- uk:find_a_tender
Tender description
The Port wishes to procure Customer Experience Consultancy Framework to support the IGNITE programme. ## Contract award Title: Customer Experience Consultant Framework
Timeline
- Completed: Award published22 October 2026Current notice
- Completed: Award date22 October 2026
- Next: Contract expiry date5 November 2028in 2 years
About the buyer
Dover Harbour Board operates the Port of Dover, which describes itself as the UK's leading ferry port. Some recent tenders were issued under the Procurement Act 2023.
Suppliers can qualify to be invited to quote or tender in the categories they supply.
Over the past 5 years, most of Dover Harbour Board's contract awards have been in architectural and engineering services, business services and financial and insurance services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@dover-harbour-board.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@dover-harbour-board.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@dover-harbour-board.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@dover-harbour-board.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@dover-harbour-board.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@dover-harbour-board.gov |
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