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Information, Advice & Guidance for RBWM

Details

Buyer
Royal Borough of Windsor and Maidenhead
Value
£124,000
Topic
Health and social work services
Published
20 October 2026
Submission
19 November 2026in 1 month
Source
uk:find_a_tender

Tender description

The Royal Borough of Windsor and Maidenhead is seeking a Information, Advice and Guidance (IAG) Service to deliver accessible, resident-focused support across Windsor, Maidenhead, and Ascot. The provider will supply multi-channel provision including face-to-face sessions, telephone support, and digital access, alongside community outreach. Services must be delivered in accordance with defined volume, performance, and requirements to ensure timely issue resolution, crisis prevention, and positive outcomes for borough residents.

Timeline

  1. Tender published20 October 2026
    Current notice
  2. Submission date19 November 2026in 1 month

About the buyer

Royal Borough of Windsor and Maidenhead is a local authority based in Maidenhead. Each of six directorates manages its own contracts. The directorates are Adult Services and Health, Children Services and Education, Chief Executive, Place, Public Health and Resources. The Place directorate oversees environment, highways, housing, leisure and transport contracts.

Over the past 5 years, most of Royal Borough of Windsor and Maidenhead's contract awards have been in financial and insurance services, software and information systems and construction work.

Relevant CPV codes

  • 85000000 · Health and social work services

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