Awarded contract

NoWcard Concessionary Travel System (Managed Service)

Details

Supplier(s)
South West Smart Applications Limited Trading as Smart Applications Management
Value
£1,200,000
Duration
3 years
Topic
Software package and information systems
Published
7 October 2026

Tender description

NoWcard is a transport smart card pass, most commonly for the elderly or disabled, available for use in Cumberland, Westmorland & Furness, Lancashire County Council (LCC), Blackburn with Darwen and Blackpool administrative areas. It is administered by LCC on behalf of all NoWcard members with the smart card recording journey details and verifies eligibility for the concessionary travel. LCC wish to engage a managed service provider to supply and maintain an ITSO (Integrated Transport Smartcard Organisation) compliant NoWcard system, which is composed of the following components; 1. Asset Management System - Host Operator Processing System (AMS - HOPS) 2. ITSO Secure Application Module (ISAM) management 3. Cardholder and Card Management System (CMS) - English National Concessionary Travel Scheme (ENCTS) and Commercial Schemes 4. On-line application (web portal) - integration of ENCTS and existing commercial CMS 5. Print and Dispatch ## Contract award

Timeline

  1. Completed: Award published7 October 2026
    Current notice
  2. Completed: Award date7 October 2026
  3. Next: Contract expiry date31 October 2029in 3 years

About the buyer

Lancashire County Council is a local authority that buys through directorates spread across the county. A Dynamic Market lets new suppliers join an approved list for above-threshold tenders at any time. Category managers based in directorates such as care and public health lead individual competitions.

Over the past 5 years, most of Lancashire County Council's contract awards have been in health and social work, business services and software and information systems.

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Decision makers

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