Enghouse Support Contract (Contact Centre Telephony Platform)
Details
- Supplier(s)
- Amillan Limited
- Value
- £142,928.33
- Duration
- 3 years
- Topic
- Software-related services
- Published
- 7 October 2026
- Source
- uk:find_a_tender
Tender description
The contract is with Amillan Ltd to provide Enghouse EICC software assurance and 24/7/365 day-to-day support for the contact centre telephony platform, escalating to Enghouse when development input is needed, and helping to develop the product further. ## Contract award
Timeline
- Completed: Award published7 October 2026Current notice
- Completed: Award date7 October 2026
- Next: Contract expiry date19 April 2029in 3 years
About the buyer
Aster Property Limited manages estate services on behalf of Aster Group, a housing association covering Aster Communities and Synergy Housing. The group manages 1,059 general needs, leasehold, shared ownership, sheltered and supported housing schemes. Aster Group develops and manages homes across Cornwall, Devon, Hampshire, Wiltshire, Surrey and Sussex.
Over the past 5 years, most of Aster Property Limited's contract awards have been in construction work, construction materials and business services.
Relevant CPV codes
- 72260000 · Software-related services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@aster-property-limited.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@aster-property-limited.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@aster-property-limited.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@aster-property-limited.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@aster-property-limited.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@aster-property-limited.gov |
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