2026-084 Microsoft Unified Support
Details
- Supplier(s)
- Microsoft Ltd
- Value
- £948,141
- Duration
- 3 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 9 October 2026
- Source
- uk:contracts_finder
Tender description
Ofgem requires a supplier to provide specialist support across all Microsoft products, providing problem resolution services, reactive and preventative support as well as proactive support to deploy new technology and deliver business outcomes.
Timeline
- Completed: Award date2 September 2026
- Completed: Award published9 October 2026Current notice
- Next: Contract expiry date1 September 2029in 3 years
About the buyer
Office of Gas and Electricity Markets (Ofgem) is Britain's energy regulator, a non-ministerial government department. Most goods and services are bought through Crown Commercial Service frameworks, chiefly its Energy and Economic Services and Advice agreement. Lots span gas and electricity engineering, distributed energy resources, and economic and financial advice.
Ofgem then runs a further competition or awards work directly to a supplier on the relevant lot.
Over the past 5 years, most of Ofgem's contract awards have been in business services, software and information systems, and IT services.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
- 72590000 · Computer-related professional services
- 72600000 · Computer support and consultancy services
- 72610000 · Computer support services
- 72611000 · Technical computer support services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@office-of-gas-and-electricity-markets-ofgem.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@office-of-gas-and-electricity-markets-ofgem.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@office-of-gas-and-electricity-markets-ofgem.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@office-of-gas-and-electricity-markets-ofgem.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@office-of-gas-and-electricity-markets-ofgem.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@office-of-gas-and-electricity-markets-ofgem.gov |
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