Provision of Dynamics Engineering Service
Details
- Supplier(s)
- KERV DIGITAL LIMITED
- Value
- £14,000,000
- Duration
- 3 years
- Topic
- Engineering services
- Published
- 29 September 2026
- Source
- uk:find_a_tender
Tender description
DVLA requires a supplier to provide a flexible delivery of highly skilled software development resources to continue the design, development, and support of new caseworks solutions, integrated with our development teams and able to solve complex problems, via a call off agreement to: Advise on best practice implementation Configure and implement Dynamics 365 Customer Service and Power Platform in line with the minimum organisational requirements for our remaining Casework services Advise on Continuous improvement and support enhancements to our current implementation Build integration APIs and new customer facing UIs on the DVLAs cloud platform using the DVLAs approved technology stacks Integrate with existing legacy systems Support DVLA’s digital strategy of creating online services to improve overall customer service. As an indicative guide, DVLA expects delivery activity may typically require around 20 - 30 supplier resources at any one time, with the ability to scale up or down depending on demand, delivery phase and the number of active Statements of Work. This is not a guaranteed level of demand and any resources required will be confirmed through individual Statements of Work. Capability provided under Statement of Works (SOWs) will need to work closely with and take direction from DVLA product teams. ## Contract award Title: Provision of Dynamics Engineering Service
Timeline
- Completed: Award published29 September 2026Current notice
- Completed: Award date29 September 2026
- Next: Contract expiry date1 November 2029in 3 years
About the buyer
The Driver and Vehicle Licensing Agency runs driver and vehicle registration services, and buys as a central government agency through a virtual procurement team shared across the Department for Transport family. Contracts Finder lists the agency's current and past goods and services opportunities. Much of its buying follows Cabinet Office guidance and pan-government arrangements for office solutions, temporary staff, travel and uniforms. Strategic contracts cover categories such as ICT, telephony, estates, print and mail, and enforcement work like wheel-clamping. The Commercial Services Group in Swansea handles supplier enquiries for the agency.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of Driver and Vehicle Licensing Agency's contract awards have been in IT services, software and information systems and business services.
Relevant CPV codes
- 71300000 · Engineering services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov |
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