Awarded contract

Unscheduled Dental Care (UDC) to NHS Kent and Medway ICB

Details

Supplier(s)
Medway Community Health (MCH)
Value
£3,821,338.52
Topic
Dental practice and related services
Published
20 January 2026

Tender description

This is an intention to award notice. Kent and Medway Unscheduled Dental Care (UDC) is an NHS out-of-hours emergency dental service providing urgent care during evenings, weekends, and bank holidays. It offers temporary pain relief and treatment for severe dental issues such as acute pain, trauma, bleeding, or swelling when regular dental practices are closed. Patients must follow up with their own dentist for ongoing care. Access is via telephone triage for advice and appointment booking. NHS Kent and Medway Integrated Care Board (ICB) intends to award a contract to an existing provider, Medway Community Health (MCH), following Direct Award Process C of the UK Health Care Services (PSR) Regulations 2023 for UDC services in the Kent and Medway area. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. The term of the existing UDC contract is due to expire on 31st March 2026 and NHS Kent and Medway ICB have proposed that new a UDC contract should replace the existing contract at the end of its term. All requirements outlined in Regulation 6(5) of the Health Care Services (Provider Selection Regime) Regulations 2023 have been met, including that the considerable change threshold has not been met, and therefore Direct Award Process C has been determined as the appropriate provider selection process. After conducting assessments of the existing provider, taking into account the key criteria and applying the basic selection criteria, NHS Kent and Medway ICB is content that the existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard. The awarded contract will be for a term of 36 months and is due to commence from 1st April 2026, terminating 31st March 2029. The total maximum contract value of the contract is £3,821,338.52. Lot 1: This transparency notice serves as an intention to award the contract to the existing provider, using Direct Award Process C under PSR. Kent and Medway Unscheduled Dental Care (UDC) is an NHS out-of-hours emergency dental service providing urgent care during evenings, weekends, and bank holidays. It offers temporary pain relief and treatment for severe dental issues such as acute pain, trauma, bleeding, or swelling when regular dental practices are closed. Patients must follow up with their own dentist for ongoing care. Access is via telephone triage for advice and appointment booking. The awarded contract will be for a term of 36 months and is due to commence from 1st April 2026, terminating 31st March 2029. The total maximum contract value of the contract is £3,821,338.52. A 36-month award is proposed - this will allow other providers the opportunity to express an interest to deliver services in the medium term. The existing service will not change, and the new contract will be based on current clinical standards.

Timeline

  1. Completed: Award date7 December 2025
  2. Completed: Award published20 January 2026
    Current notice

About the buyer

NHS Kent and Medway Integrated Care Board plans and commissions NHS services across Kent and Medway as one of the country's largest integrated care systems. Commissioning is carried out jointly with local authorities at both system and place level. Four place-based health and care partnerships bring together local NHS providers within the system. Two top-tier local authorities sit alongside these partnerships in Kent and Medway's commissioning structure. Maidstone hosts the board's headquarters.

Over the past 5 years, most of NHS Kent and Medway Integrated Care Board's contract awards have been in health and social work, IT services and business services.

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?

This one's been awarded. Find the next before it's published.

Get a free pre-tender lead
Save this contract

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

2 similar open tenders

See more open tenders related to Dental practice and related services.

Explore all open tenders

Related topics

Topics related to Unscheduled Dental Care (UDC) to NHS Kent and Medway ICB, ranked by notice volume.

View all topics

Finding public sector work shouldn't be hard

Make your next tender search effortless with Stotles. Set up alerts, find decision maker contacts and never miss a good-fit opportunity again.