RFE - Specialised Case Management System
Details
- Buyer
- Luton Council
- Supplier(s)
- Iken Business Limited
- Value
- £36,000
- Duration
- 2 years
- Published
- 20 January 2026
- Source
- uk:procontracts
Tender description
Legal Services currently uses IKEN for their Case Management System and has been doing so since 2010. Legal Services is undergoing a review, the review outcome may impact future system requirements, hence the request to stay with the current system, due to impact of change on the functionality and sustainability of the service.
Timeline
- Completed: Award published20 January 2026Current notice
- Completed: Award date1 April 2026
- Next: Contract expiry date31 March 2028in 17 months
About the buyer
Luton Council is a local authority, and a dedicated procurement team supports departments across the council to buy goods, services and works. The council focuses on local supply chains and jobs and skills markets within its contracts, encouraging local sub-contractors, local recruitment and apprenticeships.
Over the past 5 years, most of Luton Council's contract awards have been in software and information systems, construction work and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@luton-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@luton-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@luton-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@luton-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@luton-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@luton-council.gov |
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