Awarded contract

Research and Insights Services

Details

Supplier(s)
Value
£3,700,000
Duration
5 years
Topic
Computer platforms
Published
21 January 2026

Tender description

Post Office Limited seeks to establish contracts for Research and Insights Services. This will consist of 4 Lots which are for: Lot One - Ad Hoc and Periodic Research Lot Two - Postmaster Research Lot 3 - Specialist Audience Lot 4 - Self-serve / field and tab To apply please respond to the Selection Questionnaire available via the e-sourcing Event within the POLWeb3 e-Sourcing Portal that is being used to manage this procurement exercise. Link to Web3 - https://postoffice.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx?ApplicationInstanceID=4bc561cf-6fcc-4cba-a8d2-bb5813c8d19e

Timeline

  1. Completed: Award date9 January 2026
  2. Completed: Award published21 January 2026
    Current notice
  3. Next: Contract expiry date30 September 2030in 4 years

About the buyer

Post Office Ltd is a central public body owned by the Department for Business and Trade. A centralised procurement team at its London headquarters sources goods and services for the whole organisation. Framework agreements under the Procurement Regulations are used where they fit. Suppliers manage live contracts through Web3, the company's supplier platform. Procurement newsletters keep suppliers informed of upcoming opportunities.

Over the past 5 years, most of Post Office Ltd's contract awards have been in business services, IT services and postal and telecoms services.

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