Awarded contract

Email to SMS function

Details

Value
£120,000
Duration
5 years
Topic
Mobile-telephone services
Published
23 January 2026

Tender description

This SMS facility is used by Contact Officers within FCCCD send fast time information to callers at the point of first contact. For example, to send details of a Storm CAD number that relates to their reported incident, a web link to crime prevention advice, or a link to the forces online reporting pages. It enables a quick and simple means to communicate large volumes of information direct to an individual. Issues with the original notice publication. Contract start date: 01/04/2025 End Date: 31/03/2031 ## Contract award

Timeline

  1. Completed: Award published23 January 2026
    Current notice
  2. Completed: Award date23 January 2026
  3. Next: Contract expiry date31 March 2031in 4 years

About the buyer

The Police and Crime Commissioner for Sussex is an elected blue light body that holds Sussex Police's Chief Constable to account for force performance. Procurement runs through a joint service shared with Surrey Police, covering both forces' commercial needs. The Commissioner sets the force's budget and the local policing precept. Victim support services and community safety grants are commissioned directly by the office.

Over the past 5 years, most of The Police and Crime Commissioner for Sussex's contract awards have been in software and information systems, IT services and repair and maintenance.

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