Open tenderClosing in 3 weeks

Provision of Residential Building Manager Services 2026

Details

Topic
Building and facilities management services
Published
16 September 2026
Submission
30 October 2026in 3 weeks

Tender description

The Makers Management Company and Otto Management Company, invites expressions of interest for the provision of comprehensive Residential Building Manager Services at The Makers (Nile Street) and The Otto Building (Downs Road). This procurement seeks a high-calibre Service Provider to manage both developments, delivering integrated, 'hotel-quality' facilities and property management services. The successful candidate will demonstrate expertise in non-social, multi-tenure environments, ensuring the long-term maintenance of these significant residential and commercial assets while fostering community and resident satisfaction. We are seeking a partner who is committed to proactive asset management, efficient service delivery, and the seamless integration of our 'soft landing' approach. Please review the tender documentation, which sets out our requirements, scope, and the procurement process in detail. IMPORTANT NOTE – CONTRACTING AUTHORITY AND BUYER This procurement exercise is being hosted on the London Borough of Hackney’s e-tendering portal for administrative purposes only. The procuring contracting authority and legal buyer for this requirement is Makers Management Company Ltd (Company No. 11043263), which is acting as the Lead Buyer. The resulting contract will also provide for services to Otto Management Company Ltd (Company No. 11043383). Any contract arising from this procurement exercise will be entered into and executed directly with Makers Management Company Ltd and not with the London Borough of Hackney. The London Borough of Hackney is providing the e-tendering portal solely to facilitate the administration of the procurement exercise and is not the contracting authority or legal buyer for the resulting contract. Keywords: facilities, residential management, building , facility, management services, property management

Timeline

  1. Completed: Tender published16 September 2026
    Current notice
  2. Next: Submission date30 October 2026in 3 weeks

About the buyer

London Borough of Hackney is a local authority that buys through its own procurement team, the Hackney Procurement Centre. Contract opportunities are advertised on ProContract, the council's eTendering system. Registration on ProContract is free, though every supplier is manually vetted before approval. Larger contracts also appear on Find a Tender, and suppliers bidding nationally must register on the government's central digital platform under the Procurement Act 2023. A public contracts register lists every agreement the council has awarded. Suppliers registered on ProContract can also bid for further London authority and public sector contracts.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of London Borough of Hackney's contract awards have been in construction work, architectural and engineering services and health and social work.

Relevant CPV codes

  • 79993000 · Building and facilities management services

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