Awarded contract

Provision of a 24/7 Core Wellbeing Service with Potential for Planned Care and Support at the Laurels Extra Care Schemes, Armsley, Leeds

Details

Supplier(s)
Comfort Call Ltd
Value
£2,795,550
Duration
3 years
Topic
Health and social work services
Published
18 September 2026

Tender description

The aim of the Service Specification is to ensure the provision of high quality, outcome-focused services which are safe and that meet the quality outcomes and safeguarding responsibilities of the Council. This will involve working to achieve the agreed outcomes as defined by the Service User, through a person-centred planning approach that puts Service Users and their Carers at the forefront of all decision making. The annual value of the contract is £20, total maximum cost of £100 over the lifetime of the contract. This is a nominal figure that provides direct financial consideration between the Council and the provider as all other service charges are managed directly between the service provider and customer or Leeds City Council acting on behalf of the customer. The estimated annual cost with regards planned care and support based on the winning submission is £559,110.00 (2026/27 rate). Over the lifetime of the contract this equates to approximately £2,795,550.00. This is an estimation and is subject to fluctuation dependent on changes in presented demand and future sector-wide uplift arrangements managed under the Adult Social Care contract fee uplifts. ## Contract award Title: Provision of a 24/7 Core Wellbeing Service with Potential for Planned Care and Support at the Laurels Extra Care Schemes, Armsley, Leeds

Timeline

  1. Completed: Award date26 August 2026
  2. Completed: Award published18 September 2026
    Current notice
  3. Next: Contract expiry date31 January 2030in 3 years

About the buyer

Leeds City Council buys as a local authority, running commercial activity through Jaggaer, its source-to-contract system. Suppliers register on Jaggaer, list their capabilities and receive email alerts for new opportunities. Tender notices appear on Find a Tender under the Procurement Act 2023, and the council's live contract register is searchable on YORtender. A forward procurement pipeline on Data Mill North lists anticipated commercial activity for the next 24 months. Contract Procedure Rules set out how every purchase is carried out, whether competitively tendered or not. A voluntary Faster Payment Scheme settles invoices early for a small discount.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Leeds City Council's contract awards have been in construction work, health and social work and business services.

Relevant CPV codes

  • 85000000 · Health and social work services

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