Disrepair Works & Case Management Managed Service (DMS)
Details
- Value
- £4,560,000
- Topic
- Refurbishment work
- Published
- 16 September 2026
- Submission
- 30 September 2026
- Source
- uk:procontracts
Tender description
The London Borough of Lewisham is seeking a consultant-led provider, or a consortium led by a professional services consultant, to manage a Disrepair Works & Case Management, Managed Service (DMS). The Council has duties as a social landlord under the Defective Premises Act 1972, section 11 of the Landlord and Tenant Act 1985, the Homes (Fitness for Human Habitation) Act 2018, the Housing Health and Safety Rating System (HHSRS) and Awaab's Law. In June 2025 the Council had just over 1,000 open housing disrepair claims, with approx. 35 new claims per month. Total HRA disrepair-related spend in 2025/26 was circa £8.5m, including legal fees, tenant compensation and works. Following an options appraisal, Mayor & Cabinet approved the procurement of a DMS as the fastest route to clearing the backlog. The ‘enhanced in-house’ option was subsequently tested and has stabilised the position (open claims in the 800–850 range since April 2026), but a sizeable backlog remains. The Council is engaging the market to gauge supplier capacity, experience and innovation ahead of formal tendering for a DMS supplier. Keywords: Repair and maintenance services
Timeline
- Completed: Tender published16 September 2026Current notice
- Completed: Submission date30 September 2026
About the buyer
London Borough of Lewisham is a local authority run by a directly elected Mayor and Cabinet, and buys through its own dedicated procurement team. A corporate procurement strategy sets out the council's approach to Best Value and social value. The council follows the Procurement Act 2023 and Public Services Social Value Act when awarding contracts.
Over the past 5 years, most of London Borough of Lewisham's contract awards have been in health and social work, construction work and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-borough-of-lewisham.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-borough-of-lewisham.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-borough-of-lewisham.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-borough-of-lewisham.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-borough-of-lewisham.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-borough-of-lewisham.gov |
214 similar open tenders
See more open tenders related to Refurbishment work.
- Open tender
Ground Maintenance
- Open tender
NLB Oban Buoy Store Mess Facility
Related topics
Topics related to Disrepair Works & Case Management Managed Service (DMS), ranked by notice volume.
- 32,839£2.4tn
Related buyers
Buyers similar to London Borough of Lewisham.
- 1,595£17.0bn
- 1,443£1.6bn
- 1,032£1.8bn
- 1,008£3.3bn
- 897£2.4bn
- 849£386.8m
- 805£17.3bn
- 755£839.3m
- 742£504.4m
- 643£1.6bn
Finding public sector work shouldn't be hard
Make your next tender search effortless with Stotles. Set up alerts, find decision maker contacts and never miss a good-fit opportunity again.