Awarded contract

Carers Support Service

Details

Value
£19,631,506
Duration
3 years
Topic
Health and social work services
Published
15 September 2026

Tender description

Cornwall Council commissioned Carers Support Services to provide information, advice, guidance and practical support to unpaid carers across Cornwall. The procurement was structured into five lots: Lot 1 - Core Carers Service Lot 2 - Young Carers Service Lot 3 - Parent Carer Specialist Advisor Lot 4 - Mental Health Carer Specialist Advisor Lot 5 - Specialist Dementia Service This Contract Details Notice relates to the contracts awarded for Lots 2 to 5: • Lot 2 - Young Carers Service • Lot 3 - Parent Carer Specialist Advisor • Lot 4 - Mental Health Carer Specialist Advisor • Lot 5 - Specialist Dementia Service These contracts commenced on 01 July 2026 and provide specialist support, information, advice and guidance to unpaid carers across Cornwall. Lot 1 (Core Carers Service) was not awarded as part of the original procurement and was subject to a separate re-procurement process. ## Contract award Title: Young Carers Lots: - Lot 2: Young Carers ## Contract award Title: Specialist Dementia Service Lots: - Lot 5: Specialist Dementia Service ## Contract award Title: Mental Health Carer Specialist Advisor Lots: - Lot 4: Mental Health Carer Specialist Advisor ## Contract award Title: Parent Carer Specialist Advisor Lots: - Lot 3: Parent Carer Specialist Advisor ## Contract award Title: Core Carers Service Lots: - Lot 1: Core Carers Service

Timeline

  1. Completed: Award date14 May 2026
  2. Completed: Award published15 September 2026
    Current notice
  3. Next: Contract expiry date30 June 2029in 3 years

About the buyer

Cornwall Council is a local authority with a central Commercial Services team that handles procurement and contract management.

A commercial pipeline sets out anticipated outsourcing by directorate over the next three to five years.

Over the past 5 years, most of Cornwall Council's contract awards have been in health and social work, education and training and software and information systems.

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Decision makers

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